The Pro Comp Promise Warranty

PRO COMP XTREME ALLOY (PXA) AND STEEL (PCW) LIMITED WHEEL WARRANTY

All Pro Comp Xtreme Alloy (PXA) and Steel (PCW) wheels come with a limited warranty to cover manufacturing defects in material and workmanship under normal and intended use. Intended use is specified as normal on-road use, and not racing or off-road use. This warranty is extended to the original retail purchaser of the product only and is non-transferrable.

ALL ALLOY (PXA) WHEELS ARE COVERED BY A LIFETIME STRUCTURAL WARRANTY (WITH INTENDED ON-ROAD USE)

Xtreme Alloy (PXA) Finish Warranty
All powder coated wheels (gloss, flat and matte black) carry a 2-year limited warranty
All chrome and PVD finish wheels carry a 2-year limited warranty

NO FINISH WARRANTY ON ALL POLISHED WHEELS STEEL (PCW) FINISH WARRANTY

All Steel (PCW) wheels carry a 2-year limited warranty.

WHAT IS NOT COVERED?

XTREME ALLOY (PXA) AND STEEL (PCW)

Damage caused by improper installation or improper application
Damage caused by accidents, pot holes or irregular driving surfaces
Misuse or neglect of finish
Use of non-compliant chemicals when cleaning the wheels
Damage caused by foreign objects (i.e. wrenches, knives, tire irons, etc.) on-or off-road
Dents, bends, scratches, gouges, chips, or other impact damage

Any claims for wheels that are damaged due to shipping must be made within 10 days of receipt of goods. All warranty issues are subject to inspection by Pro Comp to determine if product(s) is covered under warranty policy.

WARRANTY CLAIM PROCEDURE

NOTE: Pro Comp does not cover expenses incurred for freight, removal and/or installation labor, loss of vehicle use, loss of time, inconveniences or any other consequential damages.

If you have, or suspect that you have a defective product, please contact the original retail seller. Upon contact, a Returns Good Authorization (RGA) will be issued to the seller from Pro Comp. Product will then be able to be returned to the original retail seller. The Pro Comp issued RGA will only be valid for 60 days.

When returning the product to the retail seller or to a Pro Comp distribution outlet, it must be accompanied with your name, address, phone number, place / date or purchase, and a Description of the defect. The product will need to be freight prepaid, as the retail seller and/or Pro Comp does not cover expenses incurred for freight.

Upon receipt and examination of the product, you will be notified of the findings. If defective and covered under this warranty, a replacement product will be shipped to you, freight prepaid. If product is deemed not defective, or the condition is not covered by this warranty, the product will be returned to you, as received, freight collect.

IT IS THE OWNER’S RESPONSIBILITY TO INSPECT AND RETORQUE THE LUG NUTS. RECHECK LUG NUT TORQUE WITHIN THE FIRST 50 MILES DRIVEN, AND PERIODICALLY THEREAFTER. FAILURE TO RECHECK THE LUG NUT TORQUE MAY RESULT IN A SERIOUS ACCIDENT.

THE PRO COMP PROMISE WARRANTY

NOTICE TO OWNER, OPERATOR, DEALER AND INSTALLER

Vehicles that have been enhanced for off-road performance often have unique handling characteristics due to the higher center of gravity and larger tires. This vehicle may handle, react and stop differently than many passenger cars or unmodified vehicles, both on and off–road. You must drive your vehicle safely! Extreme care should always be taken to prevent vehicle rollover or loss of control, which can result in serious injury or even death. Always avoid sudden sharp turns or abrupt maneuvers and allow more time and distance for braking! Pro Comp reminds you to fasten your seat belts at all times and reduce speed! We will gladly answer any questions concerning the design, function, maintenance and correct use of our products.

Please make sure that the Dealer / Installer explains and delivers all warning notices, warranty forms and instruction sheets included with Pro Comp product.

WARRANTY AND RETURN POLICY

Pro Comp warranties its full line of products to be free from defects in workmanship and materials for the life of the product. Pro Comp’s obligation under this warranty is limited to repair or replacement, at Pro Comp’s option, of the defective product. Any and all costs of removal, installation, freight or incidental or consequential damages are expressly excluded from this warranty. Pro Comp is not responsible for damages and / or warranty of other vehicle parts related or non-related to the installation of Pro Comp product. A consumer who makes the decision to modify his vehicle with aftermarket components of any kind will assume all risk and responsibility for potential damages incurred as a result of their chosen modifications. Warranty coverage does not include consumer opinions regarding ride comfort, fitment and design. Warranty claims can be made directly with Pro Comp or at any factory authorized Pro Comp dealer.

CLAIMS NOT COVERED UNDER PROCOMP PROMISE WARRANTY

Bushings, bump stops, ball joints, tie rod ends and heim joints: 1 Year warranty
Leaf Springs & Coil Springs: 5 Year Warranty due to sagging
Shock Absorbers: 3 Year Warranty due to leaking and diminished dampening
Finish after 90 days.
Damage caused as a result of not following recommendations or requirements called out in the installation manuals.

Pro Comp accepts no responsibility for any altered product, improper installation, lack of or improper maintenance or improper use of our products.

THE LIFT SHIELD WARRANTY

WHAT IS COVERED

ENGINE

All internal lubricated parts, timing belt, pulleys and cover; oil pump; water pump; manifolds; harmonics balancer; engine mounts; turbocharger housing, internal parts and vanes. Note: Cases, housings engine block and cylinder heads are only covered if damaged by the failure of an internal lubricated part.

AUTOMATIC TRANSMISSION/TRANSFER CASE

All internal lubricated parts, torque converter, vacuum modulator.

MANUAL TRANSMISSION/TRANSFER CASE

All internal lubricated parts. Does not include manual clutch, pressure plate, throw –out bearings, pilot bearing or bushing, clutch master or slave cylinders.

REAR-WHEEL DRIVE

All internal lubricated parts, propeller shafts, supports and U-joints, axle shafts and bearings.

FRONT-WHEEL DRIVE

All internal lubricated parts, propeller shafts, axle shafts, constant velocity joints, front hub bearings.

Upon payment of the $100 deductible per visit and before the expiration of this agreement, the necessary repairs to the components listed above will be reimbursed without additional charge to you. Replacement of any part may be made with new parts or parts of like kind and quality at the time of breakdown, at the option of the Manufacturer.

WHAT IS NOT COVERED

This Limited Warranty Agreement will cover only those items listed under “What is Covered”, and does not cover the following: Incidental or consequential damages or loss caused by breakdown of components (or otherwise) including property damage, personal injury, inconvenience, loss of vehicle use and commercial loss.

Commercial use is excluded and will void coverage under this Limited Warranty Agreement. Repairs required because of collision, abuse, overheating, or operation without proper lubrication or coolant, road conditions, misuse, negligence, alterations, racing, accidents, fires, floods, riots, acts of God, vandalism, upset, theft, lack of reasonable and proper maintenance, abuse through towing or improper load capacity, abuse through continued operation of an impaired vehicle, or any other losses normally covered by casualty insurance. Repairs that would be covered by the vehicle original manufacturers’ warranty unless written evidence is submitted that a claim made under the original manufacturers’ warranty was denied due to a lift kit installed by the Seller. Excessive oil consumption, loss of compression, or gradual reduction in operating performance after purchase, any repairs on vehicles whose mileage has been altered or whose odometer has been tampered with. Repairs covered by this Limited Warranty Agreement in excess of the then current NADA wholesale value of your vehicle prior to the breakdown of the covered component. The total of all benefits paid or payable under this Limited Warranty Agreement shall not exceed the price paid for the vehicle. Repairs performed by someone other than the seller. Rental or towing expenses.

MECHANICAL

Service adjustment/cleaning, carburetor, throttle body assembly (except injectors), contaminated fuel system, air conditioning recharge, refrigerant, coolant, battery cables, belts, hoses, brakes (front hubs, drums, shoes, lining, disc rotors and pads), exhaust system (including catalytic converter), filters, fluids, lights (bulbs, sealed beam and lenses), lubricants, manual clutch disc, strut studs, wiper blades, shop supplies and hazardous wa sted removal. Repairs, retrofit, or replacement of any components caused by or due to compliance with any law or legislation including the 1990 Clean Air Act.

EXTERIOR

Service adjustments (glass and body parts), bright metal, bumpers, body panels, door handles, hinges, glass, moldings, outside ornamentation, convertible or vinyl tops, paint, rust, sheet metal, sideview, mirrors (glass and housing), air and water leaks, weather-strip, wheel covers/ornaments and wind noise. Physical damage, alignment of bumper and body parts. Interior – Buttons, carpet, dash pad, door and window handles, knobs, rearview mirror (glass and housing), trim and upholstery. Radios, tape players, compact disc players, graphic equalizers, speakers, cellular telephones, theft deterrent systems, and radar detectors.

MAINTENANCE RESPONSIBILITIES

Failure to perform the vehicle manufacturer’s recommended maintenance will result in loss of your protection under the Limited Warranty Agreement. Maintenance records from the date of the delivery supported by the receipts indicating dated, mileage and services performed must be kept by the vehicle purchaser and made available to Manufacturer on request.

CHANGE OF VEHICLE OWNERSHIP

The Coverage provided by this Limited Warranty Agreement applies only to the covered vehicle while owned by the person whose name appears on this agreement. This agreement is non-transferrable.

WHAT TO DO IF REPAIRS ARE NEEDED

Contact the Lift Shield Claims Administration office at (800) 776-0767 for claims authorization. Claims MUST be authorized by the claims office prior to any repair being performed. Customer must have original Proof of Purchase with sku, installation date, and noted odometer reading.

5 Year / 60,000 Mile Powertrain Protection
$1,500 value FREE
Easy Registration
A Pro Comp Exclusive
Modify Your Vehicle with Confidence
Have Complete Peace of Mind

THE ULTIMATE PROTECTION FOR YOUR FORD, CHEVROLET, DODGE, AND TOYOTA.

Pro Comp is the first aftermarket suspension manufacturer in the United States and Canada that offers Lift Shield – a FREE 5 year / 60,000 mile powertrain warranty on qualifying suspension kits. Lift Shield protects Pro Comp’s most popular suspension systems for late model trucks. It also covers powertrain-related components, including the engine, transmission, transfer case, gears and axles. Without this protection repairs to your engine could cost you thousands of dollars. That’s why Lift Shield is so valuable – it actually protects the vehicle on which it is installed. No other suspension manufacturer can offer this type of protection and value.

Whether your vehicle is used for towing bikes to the desert or hauling supplies home from the hardware store, you will have total piece of mind when covered by Lift Shield.

THE PRO COMP PROMISE WARRANTY

At Pro Comp, we know you have many choices when selecting products to personalize your vehicle. You should demand nothing but the highest quality available and have total confidence that the products you selected are the best in the industry. It is for these reasons that Pro Comp Suspension products are backed by the best warranty in the industry…the Pro Comp Promise! Pro Comp promises that its products will last a lifetime or we will replace it free of charge. It’s that simple! Because of our commitment to quality and manufacturing excellence, we are able to stand behind our products. FOREVER. It is Pro Comp’s Promise that if one of our suspension products breaks not due to misuse, neglect or vandalism, we will replace it. WHETHER YOU ARE THE ORIGINAL PURCHASER OR NOT, you can be assured that we will make it right. The Pro Comp Promise covers all suspension products including shocks and steering stabilizers. Buy Pro Comp Suspension today and enjoy it for the rest of your life! That’s our Pro Comp Promise!

NOTICE TO OWNER, OPERATOR, DEALER & INSTALLER

Please make sure that the Dealer / Installer explains and delivers all warning notices, warranty forms and instruction sheets included with Pro Comp product.

WARRANTY & RETURN POLICY

ro Comp warranties its full line of products to be free from defects in workmanship and materials for the life of the product. Pro Comp’s obligation under this warranty is limited to repair or replacement, at Pro Comp’s option, of the defective product. Any and all costs of removal, installation, freight or incidental or consequential damages are expressly excluded from this warranty. Pro Comp is not responsible for damages and / or warranty of other vehicle parts related or non-related to the installation of Pro Comp product. A consumer who makes the decision to modify his vehicle with aftermarket components of any kind will assume all risk and responsibility for potential damages incurred as a result of their chosen modifications. Warranty coverage does not include consumer opinions regarding ride comfort, fitment and design. Warranty claims can be made directly with Pro Comp or at any factory authorized Pro Comp dealer.

IMPORTANT! To validate the warranty on this purchase please be sure to mail in the warranty card.

CLAIMS NOT COVERED UNDER WARRANTY

Parts subject to normal wear; this includes bushings, bump stops, ball joints, tie rod ends and heim joints.
Finish after 90 days.
Damage caused as a result of not following recommendations or requirements called out in the installation manuals.

Pro Comp MX Series coil-over shocks are considered a serviceable shock with a one-year warranty against leakage only. Rebuild service and replacement parts will be available and sold separately by Pro Comp. Contact Pro Comp for specific service charges. Pro Comp accepts no responsibility for any altered product, improper installation, lack of or improper maintenance or improper use of our products.